Merits Health Compact Dualer FWD/RWD Power Elevating Wheelchair P312

The Merits Health Compact Dualer P312 offers superb maneuverability, perfect for navigating tight spaces in your home. When space is limited, simply rotate the seat 180 degrees and drive back out in the opposite direction, eliminating the need for tricky turns. With its free power elevating seat, reaching upper cabinets and shelves has never been easier.

Dual Drive Modes for Easy Control

What makes the Dualer stand out is its ability to switch between front-wheel and rear-wheel drive. First-time users can start with rear-wheel drive for smooth, straight tracking and easy control. Once more experienced, switch to front-wheel drive for enhanced maneuverability and a more direct driving experience. The chair’s versatile design allows for maximum customization to suit your needs.

Power Elevating Seat for Added Convenience

The Dualer also comes with a power-elevating seat, a standard feature that allows you to raise your seat from 22" to 27". This feature, often an expensive add-on in other models, is included for free. The Dualer’s two-in-one power base and 21-inch turning radius ensure you navigate effortlessly without needing multiple turns.

Features & Technical Specs

• Unique two-in-one power base rotates for front or rear wheel drive
• Power-elevating seat at no extra charge!
• Superb handling and an amazing value
• Drive Range: 18.00 miles
• Top Speed: 5.00 mph
• Heaviest Piece: 97 lbs.
• Turning Radius: 21.00"
• Weight capacity: 300 lbs.
• Weight: 189 lbs.

Specs

Warranty

Wheelchair Warranty - Lifetime on frame, 12 months warranty otherwise

Merits Health Products, Inc. warrants the main frame against defects in material and workmanship for the lifetime expectancy of this wheelchair (5 years).

For one (1) year from the date of purchase, Merits will replace at their option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative in the material or workmanship: Electronic controllers, harnesses, chargers, motors. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.

Warranty exclusions: Plastic shrouds, tires, seating, upholstery/arm pads, bulbs.

Merits Health Products, Inc. will repair or replace parts as required, provided that an authorization for such return has been acquired by an established dealer and that the part or parts in question are returned fully insured with freight prepaid to us within the prescribed period of warranty. Labor charges incurred in the installation or repair of the above mentioned parts plus all freight charges are not included in the warranty.

Merits Health Products, Inc will not warranty any parts damaged by improper installation and/or repair on the part of the individual owner’s neglect, accident or misuse, nor those parts altered or serviced by an agency not authorized by us.

Order Confirmation

Once your order is placed, you will promptly receive an order confirmation email. This indicates that we have received your order and authorized your payment method used for the purchase. We immediately communicate align with our warehouse team in order to arrange the shipment! 

For items ready for immediate shipment (typically within 3-5 business days), we will process the charges and prepare your order for delivery.

Shipping Details:

If your order is in stock and payment is processed, it will typically ship within 3-5 business days from the date of purchase. We will send you tracking information within 24-48 hours of your order leaving the warehouse to the email address provided during checkout. The good news is that most customers receive their products within 3 business days after shipment! 

We are available every day from 6 AM to 9 PM to assist with any questions you may have. Please don't hesitate to reach out to us via email at info@mobilityplex.com or dial us at (800) 757-3026) for any inquiries.

What if there is damage during transit?

At Mobility Plex, we strive to ensure your complete satisfaction with every purchase. Please follow these guidelines regarding damaged items and returns.

1. Visual Inspection: Please inspect your item and its packaging thoroughly upon delivery. If you notice any visual damage to the item or its packaging, it is crucial to make note of this on the Bill of Lading (BOL) for any freight shipments.

2. Contact Us Immediately:

   • Order Number: Contact us immediately with your order number.
   • Damage Documentation: Please provide photos or videos showing the damage to the item and its packaging.

Return and Refund Process:

1. Replacement or Refund: Depending on the nature of the damage and product availability, we will offer to:
   • Replace the damaged item with a new one, or
   • Provide instructions for returning the item for a full refund.